More than just a quality saddle, Antarès gives you its great know-how and expertise.The Antarès services are the guarrantee for a personnalised and regular follow-up. Fitting and technical expertise, advices, saddles try on, second-hand saddles, after sales service and quality control. More than just sales representatives, our team on the ground is made with real advisors and supports for riders.
The fitting appointment
The first mission of our sales and technician agent is to observe the horse and rider. To perceive the horse’s morphology, understand its functioning and determinate the more adapted type of saddle. Add up to the horse and rider couple, their way of working and evolving, their objectives… A measurement taken on both horse and rider end the first analysis.
The saddles try on are made in 3 steps:
The quotation for an Antarès saddle is totally free and personalized, just like the appointment and all the advices given. The multiple possibilities of finishing and details of our saddles allows us to create a saddle not only on measure, but also on your taste.
The saddle is placed on the resting horse’s back, without any movement.
The horse is put on movement with the saddle on, to prevent from any discomfort when moving around.
The rider then tries the saddle on with the horse and gives his feeling.
Take an appointment to benefit from experts technical analysis and advices.
Our sales and technician agent are all either professional riders or specialists of the equestrian world, which confer them a great knowledge of horses and competitive equestrian sport. They are trained to saddle fitting in our French workshop, but also in some of our partner stables.
The appointment is taken directly with your regional sales representative. The first talk on the phone gives the opportunity to prepare and anticipate the appointment with information on both the horse and rider. But also, to target the rider’s needs and expectations, which will be completed with our expert analysis. Try on our saddles and find the one that fits you the best. To better your riding, be more precise with your horse. To gain comfort and performance.
After sale service
Without few exceptions, the saddle delivery is always made by your sales representative. Besides all the quality controls already made in our workshop, a last check is made when the saddle is delivered. To ensure of the conformity with the needs and expectations of the horse and rider. Finishing, measures, fitting of the saddle…
But the Antarès services don’t stop here. Because we wish to follow your evolution, we give a lot of importance to the after-sale customer care. Therefore, our after-sale service allows the evolution of the saddle and its accessories. To fit the young horse muscles changes, or the progression of the rider.